Frequently asked questions.

Litehost is a web hosting and domain registration company offering Linux shared and WordPress hosting to businesses and developers across Africa.

Anything that runs on cPanel — WordPress, Laravel, Joomla, Drupal, Magento, OpenCart, PrestaShop and standard PHP apps. Modern PHP, Composer and SSH ship on every plan, plus a 1-click installer for the popular ones.

Yes, shared and WordPress plans include SSH access and a terminal so you can use Git, Composer and Artisan.

Yes. Every plan includes free, auto-renewing SSL certificates that we issue and install for you, with nothing to configure.

Anytime, from your client area. We’ll prorate the difference when you change plans.

Free SSL is included on every plan. A free domain is bundled with Lite Enterprise and with the LiteWP Turbo and Supersonic tiers. You can register or transfer any domain from our Domains page.

You get a 1-click installer, so WordPress (and Joomla, Drupal and more) installs in seconds — no manual setup.

Yes, WooCommerce runs well on our WordPress plans. For stores we recommend LiteWP Turbo or LiteWP Supersonic, which give your product images, plugins and checkout traffic room to grow.

We recommend keeping your own backups. cPanel ships with backup tools that generate one-click full or partial backups of your files, databases and email, which you can download and store anywhere you like.

Unlimited email accounts, databases and subdomains have no fixed cap; they fall under fair use, so a single account cannot degrade the server for everyone else. Disk space and bandwidth are set per plan and listed on each pricing table.

Prices vary by extension and are shown live, with the renewal price next to each, on our Domains page. You can register or transfer in a few minutes.

Yes, free WHOIS privacy is included so your personal details stay off public records.

Unlock your domain, grab the EPP code, start the transfer with us and approve the email. Most transfers add a free year to your registration.

You can pay online at checkout in Naira; available payment methods are shown on the secure checkout page at client.getlitehost.com. If you need an alternative arrangement, email support@getlitehost.com.

Open a ticket from your client area or the contact page — our team is available 24/7/365 and usually replies within a few hours.

We back our infrastructure with a 99.9% uptime guarantee, supported by redundant cooling, generators and round-the-clock monitoring.