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Everything about plans, domains, billing and support. Can’t find it? Talk to us.

General

What is Litehost?

Litehost is a web hosting and domain registration company offering Linux shared and WordPress hosting, plus domains, to developers and businesses. Hosting since December 2019.

Hosting

Which apps can I run?

WordPress, Laravel, Joomla, Drupal, Magento, PrestaShop and standard PHP apps — plus Node.js on every plan. PHP 5.6 to 8.5 per site, Composer and SSH ship on every plan, and the 1-click installer covers the popular apps.

Do I get SSH access?

Yes, shared and WordPress plans include SSH access and a terminal so you can use Git, Composer, WP-CLI and Artisan.

Is SSL really free?

Yes. Every plan includes free, auto-renewing SSL certificates that we issue and install for you, with nothing to configure.

Can I change plans later?

You can move up a tier at any time, without moving your sites or changing DNS — you pay the difference for the rest of your year. Moving down happens at renewal.

Do I get a free domain?

No plan bundles a free domain. Domains are sold separately on our Domains page, where the register price equals the renewal price on every extension and WHOIS privacy is free.

Is WordPress pre-installed?

You get a 1-click installer, so WordPress (and Joomla, Drupal and more) installs in seconds — no manual setup. WordPress plans add the WP Toolkit for themes, plugins and users.

Is it good for WooCommerce?

Yes, WooCommerce runs on our WordPress plans. For stores we recommend WordPress Business or WordPress Cloud Enterprise, which include private Redis for object caching.

Do you take backups?

Yes. Every plan includes incremental backups with granular restores you run yourself from the panel — single files, databases or the whole site. We still recommend keeping your own copies of anything critical.

What does ‘unlimited’ mean?

Mailboxes, databases and subdomains have no fixed cap; they fall under fair use, and mailboxes are 5 GB each. Everything else — sites, storage, transfer, RAM, vCPU and domain aliases — is a number printed on each plan. Nothing is unmetered.

Domains

How much is a domain?

Prices vary by extension and are listed on our Domains page. The register price equals the renewal price across the whole catalogue — no first-year bait pricing.

Do you offer WHOIS privacy?

Yes, free WHOIS privacy is included so your personal details stay off public records.

How do transfers work?

Unlock your domain at your current registrar, grab the auth (EPP) code and start the transfer with us. Transfers depend on your current registrar and the registry, so we do not put a time guarantee on them and they are not always possible. You can always point the nameservers at us instead and leave the registration where it is.

Billing & Support

What payment methods do you accept?

You can pay online at checkout in naira; available payment methods are shown on the secure checkout page at client.getlitehost.com. Prices exclude VAT, which is added at checkout. If you need an alternative arrangement, email support@getlitehost.com.

Is there a monthly plan?

Not at the moment. Every plan bills on a 12-month cycle, with no setup fee, and renews at the same price as the first year.

How do I get help?

Open a ticket from your client area or the contact page — our team is available 24/7/365 by ticket and email.

What is your uptime guarantee?

We back our infrastructure with a 99.9% monthly uptime guarantee, supported by redundant cooling, generators and round-the-clock monitoring. It is the only guarantee we make.

Still have a question?

Our team is one message away — 24/7, every day of the year.