Frequently asked questions

Litehost is a hosting and domain company for developers and the businesses they build for. Linux, Laravel and WordPress hosting plus domains, hosting since December 2019, with customers in Nigeria, the rest of Africa, Europe, the Middle East and the United States.

In a generator-backed data centre in Paris, France, monitored around the clock, behind a 99.9% monthly uptime guarantee. Billing and support run from Nigeria.

Yes. Customers anywhere can order today with a card from any country. Local pricing and support for Ghana and Kenya launch in January 2027.

WordPress, Laravel, Joomla, Drupal, Magento, PrestaShop and standard PHP apps, plus long-running Node.js apps on every Linux and Node.js Hosting plan. PHP 5.6 to 8.5 per site, Composer and SSH on every plan, worker processes for queues and servers, and a one-click installer for the popular apps.

Yes. Every plan includes SSH and a terminal in the panel, so you can use Git, Composer, WP-CLI and Artisan.

Yes, on every plan. Connect a repository to a site, choose a branch and a build script, and every push deploys with the full build log in the panel. The GitHub deploy guide walks through it.

Yes. Worker processes start a command with your site and restart it if it exits: Laravel queue workers, the scheduler, Horizon, Reverb, Octane, a Node server or a compiled binary. No cron line, no Supervisor. See the queue worker guide.

Yes. Every plan includes free, auto-renewing SSL certificates that we issue and install for you, with nothing to configure.

You can move up a tier at any time without moving your sites or changing DNS. You pay the difference for the rest of your year. Moving down happens at renewal.

Yes. Nightly snapshots with restores you run yourself from the panel: a database, a mailbox or the whole site. We still recommend keeping your own copies of anything critical.

You get a one-click installer, so WordPress, Joomla, Drupal and more install in seconds. WordPress plans add the WP Toolkit for themes, plugins and users.

Databases and subdomains have no fixed cap and fall under fair use. Mailboxes are 10, 25 or unlimited by tier, 5 GB each. Everything else, sites, storage and alias domains, is a number printed on each plan.

Prices vary by extension and are listed on the Domains page, from ₦ 9,500 a year, with free WHOIS privacy.

Yes. Free WHOIS privacy is included on every domain so your personal details stay off public records.

Unlock your domain at your current registrar, get the auth (EPP) code and start the transfer at checkout. It costs the same as a one-year registration. Transfers depend on your current registrar and the registry, so we do not put a time guarantee on them. You can always point the nameservers at us instead.

Not yet. Ghana and Kenya extensions join the catalogue with the January 2027 launch. .ng, .com.ng, .org.ng, .net.ng and .africa are available now.

Cards at checkout, including cards issued outside Nigeria. Available methods are shown on the secure checkout page at app.getlitehost.com. For an alternative arrangement, email support@getlitehost.com.

Prices are shown and charged in NGN. Your bank converts at its rate if your card is in another currency. GHS and KES pricing is planned for January 2027.

No monthly plan. Every plan bills on a 12-month cycle, with no setup fee. Prices exclude VAT at 7.5%, which is added at checkout and itemised on the invoice.

Open a ticket from your client area or the contact page. A person answers 24/7, every day of the year, by ticket and email. Tickets are faster than email because they land in the queue with your account attached.