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Guides

Hosting guides that get you unstuck fast.

These answer the questions our support inbox actually receives, in the order the work happens. No filler, and no pretending a step is easier than it is.

I own a domain somewhere else and need it to serve my Litehost site.

How to point your domain to Litehost

Two ways to connect a domain you already own, what actually happens while DNS propagates, and how to check the change landed before you worry.

My host offers PHP 5.6 through 8.5 and I do not know which one to pick.

Which PHP version should you run?

How to pick a PHP version for a real site, what actually breaks when you upgrade, and how to test it without taking the site down.

Can I deploy a Laravel app on shared hosting, or do I need a VPS?

How to run Laravel on shared hosting

What Laravel needs from a shared host, the document root and database settings that trip people up, and how to run the scheduler and queues without a VPS.

I want Cloudflare's caching and protection in front of my site without breaking it.

How to use Cloudflare with your Litehost site

Put Cloudflare's free plan in front of a Litehost site without downtime, the two settings that break sites, and why mail records stay DNS-only.

Emails from my domain bounce back from Gmail or land in spam.

Fix email that Gmail rejects or marks as spam

Why Gmail bounces or junks mail from your domain, the two DNS records that fix it, and how to prove they are working in two minutes.

My site shows a privacy error or "not secure" and I do not know why.

Fix "your connection is not private" on your website

Why browsers show a privacy error on your domain, how free SSL issues itself here, and the three causes that account for nearly every broken padlock.

I have email on my domain and want it in Outlook, Apple Mail or my phone.

Set up your domain email on a phone or computer

Create a mailbox, the IMAP and SMTP settings that work in any mail app, and where webmail lives when you just want a browser.

I want SSH access to run composer, npm or wp commands on my site.

How to use SSH on shared hosting

Get a real terminal on your hosting account, run Composer, npm and WP-CLI, and the two connection details people get wrong.

My site suddenly shows 403 Forbidden, a 500 error, or "error establishing a database connection".

Fix a 403, 500 or database connection error on your site

What each error actually means, the order to check causes in, and the fixes for the handful of problems behind almost every broken site.

I need to create a MySQL database, get into phpMyAdmin, or connect my app to it.

Create and manage MySQL databases on your hosting

Create a database and user, get into phpMyAdmin in one click, import and export safely, and the host setting that breaks app connections.

I want blog.mydomain.com or app.mydomain.com to exist and serve something.

How to create a subdomain

Add a subdomain in the panel, what happens to DNS and SSL automatically, and the document root decision that decides what it serves.

Question not answered here?

24/7 human support by ticket and email, on every plan.